Terms of Service

Welcome to Lockscreen! These Terms of Service (the "Terms") are the agreement between you and Lockscreen LLC, 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States ("Lockscreen", "we", "us", or "our") for using our websites, dashboard, apps, APIs, and everything else we offer (the "Service"). We've written them to be readable - but they're still a real contract, so it's worth a skim. If you're using Lockscreen for a company, you're agreeing on that company's behalf.

1. Saying yes to these Terms

When you create an account or use the Service, you're telling us you can enter a binding agreement and that you accept these Terms along with our Privacy Policy. If you don't agree, that's okay - but you won't be able to use the Service.

2. What Lockscreen is

Lockscreen lets you design branded Apple Wallet passes, share them, and send real-time notifications to the people who add them. We're always improving, so we may add, change, pause, or retire features over time. We'll try to give notice for anything major.

3. Your account

You're responsible for your account, your login details, and everything that happens under it, so please keep your password somewhere safe. Give us accurate information when you sign up and keep it current. If you spot anything suspicious, tell us right away.

4. Playing fair

Please use the Service responsibly. That means no unlawful, misleading, harmful, or infringing activity, no spam or unsolicited messaging, no interfering with or overloading our systems, and no trying to copy, scrape, or reverse-engineer how things work. If something feels like it'd land in a "don't do that" list, it probably belongs here.

5. Messaging consent

Because Lockscreen reaches people on a very personal screen, consent matters a lot. You're responsible for making sure you have the permissions you need from your recipients and for following the messaging and privacy laws that apply to you. We may pause or remove content that puts that at risk.

6. Your content & data

Your content stays yours. To actually run the Service, you give Lockscreen a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce, and use your content and data - but only to provide, secure, and support the Service for you, and only on your instructions. Where your content includes personal data about your recipients or contacts, we act as your processor and handle it only as described in our Privacy Policy, never for our own separate purposes. We may also use data to understand and improve the Service, to the extent described in the Privacy Policy that applies to you and permitted by law, including data that has been de-identified and aggregated so it no longer identifies you or any individual. How we handle personal data is covered in our Privacy Policy.

7. Plans & billing

Paid plans are billed in advance and renew automatically each cycle until you cancel. Fees are non-refundable except where the law says otherwise. You authorise us and our payment processor to charge your payment method, and we may update pricing with reasonable notice. You can cancel any time, and your plan will run to the end of the current period.

8. Our stuff

The Service - including our software, design, and trademarks - belongs to Lockscreen and is protected by law. These Terms give you a limited, revocable, non-transferable licence to use the Service, and nothing more.

9. The "as is" bit

The Service is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. We don't guarantee it'll always be uninterrupted, error-free, or fit a particular purpose - though we genuinely try to keep it humming.

10. Limits on liability

To the maximum extent permitted by law, Lockscreen isn't liable for indirect, incidental, special, or consequential damages, and our total liability is limited to the amount you paid us in the twelve months before the claim. Some places don't allow these limits, so parts may not apply to you.

11. Looking out for each other

You agree to indemnify and hold Lockscreen harmless from claims, losses, and costs that arise out of your content, your use of the Service, or your breach of these Terms - for example, a complaint about messages you sent without the right consent.

12. Ending things

You can stop using Lockscreen whenever you like. We may suspend or end your access if you break these Terms or to protect the Service and the people on it. Some parts of these Terms - like ownership, liability limits, and indemnities - keep applying even after things end.

13. The fine-print bits

These Terms are governed by the laws of the State of Delaware, United States, and disputes will be handled in the state or federal courts located in Delaware unless the law says otherwise. If a part of these Terms isn't enforceable, the rest still stands.

14. Say hello

If any of this is unclear, email priority@lockscreen.ai and a real person will help. Thanks for trusting us with your lock-screen moments - we don't take it for granted.